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Technical Officer - West Midlands - Milton Keynes area

Location: West Midlands

Salary: to

Job Overview

Location: West Midlands/ Milton Keynes area

Description

Due to our successful and continuous expansion, Mitie Pest Control are looking to increase our numbers of Technical Officers across the country to increase the provision of training, assessment and troubleshooting to our ever increasing teams. The role covers everything from onsite practical training to liaising with customers on pest control basics. Travel in a geographic patch will be required to support an area of technicians around West Midlands/Milton Keynes area.

This role is both diverse, interesting, at times challenging but most of all rewarding.
Mitie are a multi-million pound British company, providing a wide range of services to commercial customers. Our high-quality service makes our pest control arm the fastest-growing in the UK.

Job objectives and responsibilities

Provide direct technical support to the General Pest Control Division and clients, the Technical Officer will be a key team member in the smooth running and development of the business. It is expected that over 80% of the Technical Officer’s time will be spent in the field with technicians and controlling pests on client’s premises

Generally travel from home to customer premises and on occasion to head office. 1 to 15 sites could be visited in any 1 shift period.

Must have a flexible attitude to working hours as some weekend and night work. On occasion there will be variations to the scheduled work at short notice.

Main Duties

  • Manage the training and development programme for new technicians
  • Practical on-site training with technicians
  • Run training courses.
  • Monitor and assess the work of technicians
  • Assist in evaluation of new products
  • Undertake project works for new pest control methods and systems
  • Interface with operational manuals
  • Provide representation on technical issues
  • Troubleshoot problematic customer sites
  • Sell new and additional work as opportunities arise
  • Attend training to develop relevant knowledge and skills
  • Any other “ad hoc” duties as required by the needs of the business.

Person Specification

  • Written English Qualification (minimum GCSE grade C or equivalent).
  • Excellent verbal communication skills
  • Degree or equivalent vocational qualification (desirable)
  • Training experience (desirable)
  • Pest control experience
  • Full driving licence, valid for driving in the UK

Benefits

  • Salary: Competitive package with bonus award dependant on experience
  • Holidays: 22 days annual leave rising to 25 after 3 years
  • Training: Full training given to nationally recognised standards tailored to your career
  • Reimbursement for eye tests (for some posts) and contribution towards the cost of glasses
  • Childcare vouchers
  • Save As You Earn scheme (SAYE)
  • Employee rewards scheme
  • Transport: A company van
  • Communication: MITIE will provide you with a laptop and mobile phone

If you’d enjoy the challenge and variety of a supportive and rewarding career as a Technical Officer with Britain’s fastest-growing commercial pest control company, please forward your Curriculum Vitae and covering letter


Company Details

Name: Mitie Pest Control

Closes

05 August 2018

Reference

Mitie-TO