Core
On demand

Conflict Resolution

This CPD-accredited and IIRSM-approved Conflict Resolution Training course is for everyone.

This short online course provides the most effective techniques and strategies for handling and resolving conflict in the workplace.

Conflict can occur in any workplace; this course is, therefore, suitable for all industry sectors. Understand the types of conflict and learn how to prevent conflict with this short course.

BPCA Registered CPD points: 1
Basis Prompt CPD points: TBC

Core

None

Online learning

30 minutes

Multiple choice quiz

Conflict Resolution
Overview

Upon successful completion of the course, you will:

  • Understand the different types of conflict and their consequences
  • Learn strategies to prevent conflict
  • Understand how to handle serious conflict.
Delivery

Online programme

This is an online e-learning course that can be taken at any time.

System requirements

Desktop:

  • Chrome
  • Firefox
  • Safari
  • Edge
  • Internet Explorer.

Mobile:

  • MobileSafari
  • Google Chrome.

For the best experience and optimum security, we recommend that you keep your browser up to date

Note: Legacy browsers with known compatibility issues:

  • Internet Explorer 10 and below
  • Safari 7 and below.
Assessment

There is a multiple-choice assessment at the end of this online learning course.

Upon completing this online course, a BPCA certificate of completion will be available to print online.

Fees

The course fee will give you access to this course on our eLearning centre for four weeks.

  Including VAT Excluding VAT
Members £18 £15
Non-members £24 £20

Cancellation Terms:

Online course cancellations will only be accepted on receipt of written instruction and are effective from the date received by the BPCA. Cancellations will not be given if online learning has been accessed.

• More than 7 working days prior to course: No charge
• 7 working days or less: 100% of fee.

Full terms and conditions apply.

Our learners said...

The programme was excellent. The great resources and excellent delivery by the tutors really put the fun back into learning for me. The tutors put everyone in the team at ease and built our confidence in what can sometimes be a daunting situation. There was fantastic teamwork and support from everyone involved.

April Pearson, Shetland Islands Council

Why choose to train with the BPCA