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Steps to Pest Management Leadership – Online Classroom

Have you just moved into a management or team leader position? Are you getting ready to step up for enhanced responsibilities in your pest management company? Promotion can be a daunting prospect for new managers, so we’ve designed a programme to help you step into your role with confidence and expertise.

Steps to Pest Management Leadership – Online Classroom training course with BPCA

First-time managers find the transition from team member to team manager challenging. Balancing time/task/team needs and individual development, motivation and performance management is essential for all managers.

This two-day interactive online-classroom course is designed to provide new and aspiring managers with the confidence and key skills required to step into a leadership role with assurance.

Explore critical topics providing tomorrow’s leaders with the basic tool kit you require to effectively lead your teams and business into the future.



This programme is based on the role profile for a First Line Manager in the National Occupational Standards for Management and Leadership.

Upon completion of the two-day course, you will learn:

Day One

Personal effectiveness - time is precious, use it wisely

How to effectively and efficiently manage time, priorities, tasks, team and individuals based on business focus and needs.

Communication – verbal and non-verbal

  • Speaking with purpose
  • Inspiring others by listening with intent
  • Hearing potential in others
  • Translating this into action within the team. 

Day Two

Self and relationships management

Assess your leadership style and understand the value of adapting your style to motivate and inspire the team creating a shared vision, purpose and direction.

Tapping into potential – creating new thinking and direction

Understanding how to assess and manage your team members’ current competencies, ensuring you are providing stretching development opportunities. This includes one-to-ones, feedback conversations, performance coaching and mentoring over and underperformance.

Participants will be encouraged to use real working examples, giving them a plan and structure to return to the workplace. They will be able to integrate the learning into their new role, adding value to the team, and creating a high-performance team focused on achieving company vision and goals.

The workshops are designed to stimulate ideas and provide practical skills development to integrate into working practices, giving inspiration to new managers so they can encourage their team and individuals to achieve their full potential.

Level: Advanced
Prerequisites: None
Delivery: Online/virtual classroom only
Duration: 2 day (9.30am-4.00pm)
Additional Study: None
Assessment: None
BPCA Registered CPD Points: 11 Points (5.5 Points each day)
Basis Prompt points: TBC



Virtual classroom training by British Pest Control Association

This is a two-day virtual classroom course. 9.30 am to 4.00pm.

The course will use a mix of presentations and interactive sessions.

The workshops are interactive based on tutor-led best practice input, discussion, group activities offering a unique opportunity to share experiences and personal case studies in a safe environment.  We incorporate various learning methods, which include diagnostics, videos, interactive exercises, reflection time and post-course reflection and activities to keep the learning alive; each module will build on the previous.

There will be regular breaks throughout the day including lunch. Please take advantage of these breaks to move away from your device and move around a little as this will help you maintain focus throughout the day.

To take part in the session you will need:

• Computer, laptop or tablet
• Internet connection.

Please note: Smartphones will work, however the session is not optimised for very small screens.

Slides from the training will NOT be available so please ensure that you have pens and paper to enable you to take your own notes.




There is no assessment for this course.

Upon completion of this course, you will receive a BPCA Certificate of Completion in Pest Management Leadership.

If you are on BPCA Registered you will earn TBC CPD points for completing the course.

If you are on Basis Prompt, you will receive TBC CPD points for completing the course.



The online course fee includes access to the course and all handouts. 


  Including VAT Excluding VAT
Members £228 £190
Non-members £276 £230

Cancellation Terms:

Course cancellations will only be accepted on receipt of written instruction and are effective from the date received by the BPCA.

  • More than 15 working days prior to course: No charge
  • 15 working days or less: 100% of fee.