Latest News from BPCA

20 August 2021

A fond farewell to Stephanie

YOUR ASSOCIATION | PPC104 AUGUST 2021

After almost ten years of outstanding service, we said ‘farewell’ to our Finance Officer Stephanie Costopoulos at the end of July, who decided retirement was calling.

BPCA Finance Officer Stephanie Costopoulos retires

Despite being part of the ‘back-office’ of the Association, Stephanie had a high level of contact with members on the phone. We know we speak on their behalf when we say they have great respect for her approach and the supportive relationships she’s built with them.

Firm but fair, always ready to listen and happy to help anyone where she can, be that a member or colleague.

BPCA Operations Manager, Lorraine Norton, said, “In my time in finance, rarely have I come across a finance professional who has been so diligent. While that’s been the source of many a fond joke in the office from those submitting expense claims, the level of respect for Stephanie amongst the staff team is off the chart.

“The relationships she built with members while doing the tough task of credit control has been admired by all, and we wish her the happiest of times in her retirement.

“Looking forward, we’ve been overdue expanding our finance team as a growing Association and, with Stephanie’s help, we’ve been able to recruit two fantastic new team members in Emily and Rachael.”

Now that her time is her own, Stephanie’s planning a long holiday – when Covid permits – as well as spending time with friends in South Africa and meeting up with her daughter and family who live in Australia.

In between all that (no jealousy here!), she’s hoping to volunteer in the Arts sector, sharing with others the enjoyment she finds in paintings, museums and nature.

After a long career in finance, Stephanie says: “I’ve never had time for myself and to enjoy doing that sort of thing. Retirement will give me the space to do what I want, when I want – whatever that might be.”

Stephanie continues, “I’ve enjoyed working at BPCA with such a great team and have been very happy. I’ll especially miss the banter with the members and hearing how their businesses are doing.”

A huge presence in the Staff team, she will be sorely missed, but we all wish her the very best for retirement, which she thoroughly deserves.

And we promise to keep the radio down, Stephanie!

MEET YOUR NEW FINANCE TEAM

Check out our PPC104 profile on Emily and Rachael in our Meet the Staffers article.

Source: PPC104

Highlights View all news

08 January 2026

Latest news

Glue trap sales changes can move forward after committee backs regulations

The Draft United Kingdom Internal Market Act 2020 (Exclusions from Market Access Principles: Glue Traps) Regulations 2025 cleared an important hurdle yesterday.

Read more

05 January 2026

Latest news

Glue trap SALES ban moves a step closer following BPCA lobbying

Proposals to pave the way for a ban on the sale of rodent glue traps across the UK will be debated in Parliament this week.

Read more

15 December 2025

Latest news

BPCA wrapped 2025: a message to members from Rosina Robson

In this video, Rosina Robson, Chief Executive of the British Pest Control Association, reflects on a year of momentum, challenge and progress for the Association.

Read more
Latest View all news

14 January 2026

Latest news

Free local training days at BPCA’s revamped Training Forums – first stop: Glasgow!

BPCA is inviting the whole industry to our refreshed in-person Training Forums for 2026, giving pest professionals more chances to learn, debate and get hands-on with practical skills across the UK.

Read more

12 January 2026

Latest news

Bird control licences in 2026: what’s changed across the UK

The 2026 bird general licences are now live (from 1 January 2026), and there are a few changes pest controllers need to clock, especially if you work across borders.

Read more

08 January 2026

Latest news

Glue trap sales changes can move forward after committee backs regulations

The Draft United Kingdom Internal Market Act 2020 (Exclusions from Market Access Principles: Glue Traps) Regulations 2025 cleared an important hurdle yesterday.

Read more