Latest News from BPCA

15 November 2018

Rentokil Initial wins CBRE Innovation of the Year Award for its PestConnect system

BPCA member Rentokil Initial’s PestConnect system has won the Innovation of the Year Award at CBRE’s Annual Supply Chain Innovation Competition ‘The Great Idea’.

CBRE is the world’s largest commercial real estate and investment firm, and the award recognises service providers in its supply chain who demonstrate innovation and best practice.

Rentokil Pest COnnect

PestConnect is a 24/7 real-time pest control monitoring service, enabling Rentokil technicians to manage rodent activity remotely. The CBRE judges were impressed by the solution, which was effectively used to control a mouse infestation in a 21-floor building in London’s financial district. 

Deploying the internet-connected system throughout the premises meant technicians were able to reduce the frequency of inspections, while still maintaining the same industry-leading levels of control and reporting. Over time the pest control team reduced weekly inspections to monthly, which minimised office disruption and immediately lowered the costs associated with onsite visits by 75%. 

Overall, PestConnect is predicted to reduce the overall annual pest control spend for CBRE’s client by 77% in 2019 vs 2017. These savings will be achieved at the same time as monitoring of mouse activity is increased through the internet-connected mousetrap.

Rentokil has a rich history of innovation to improve ways of working to deliver the industry-leading levels of service our customers have come to expect. Rodents are difficult to control in office blocks, as there’s an abundance of food, warmth and hiding places that make them popular spots for mice. Using connected technology to monitor the PestConnect system remotely allows us to be aware of any issue far quicker, saves clients’ money, minimises disruption and provides real-time pest control alerts.

Tom Buller, Digital Development Supervisor - Connected Technology, Rentokil

Angus Hanney, Global Sourcing Lead, CBRE, commented: “The client challenged us to WOW them every day, and the Rentokil PestConnect system certainly delivered this. The significant improvement in pest activity combined with highly detailed management information, world-class technology, and a reduction in site disruption was a real hit with our client. This innovative approach also resulted in a significant year on year savings and therefore strengthened the relationship between all three parties!”

CBRE’s ‘The Great Idea’

The Great Idea is CBRE’s Annual Supply Chain Innovation Competition. Each year CBRE issues a challenge to preferred and approved plus suppliers, asking them to bring great ideas featuring new innovations or new/improved ways of working, which demonstrates CBRE’s Supply Chain as world class.


BPCA publish member and industry stories on our website for the professional pest management community. If you've got a story to share, send it to

Source: Rentokil

Highlights View all news

22 July 2019

Latest news

VIDEO: Risk management assessments for pest management professionals

A health and safety risk assessment considers the hazards present in a task or activity. RAs looks at the likelihood of harm that might occur and the severity of that harm.  In this 1 hour

Read more

29 May 2019

Latest news

Updated advice on interim measures for bird control after new licences delayed

BPCA had originally advised members that if they could wait for the appropriate general licence to be released, they should. However, now it seems we could be experiencing a longer wait, w

Read more

28 May 2019

Latest news

PPC95 out now

Professional pest controller magazine issue 95 is out now and available to read online for free.  The magazine can be read online, downloaded as a PDF or you can join our&nb

Read more
Latest View all news

20 August 2019

Latest news

14th Fumigants and Pheromones Conference announced

Registration is now open for the 14th Fumigants and Pheromones Conference, taking place next May in Victoria Falls, Zimbabwe. Insects Limited and Fumigation Service & S

Read more

19 August 2019

Latest news

NBC secures backing from Santander

BPCA member NBC Environment has secured £1.2m funding with a major bank to boost the company’s growth. As a result of a successful extensive review of NBC’s busines

Read more

09 August 2019

Latest news

VIDEO: A practical approach to wasp management

Practical wasp management is hazardous work, which is why pest technicians can always benefit from refreshing their knowledge and improving their competency around the control of wasp nests.

Read more