Latest News from BPCA

07 December 2017

PPC Live: Meet the speaker - Ben Massey

BPCA Marketing and Communications Manager, Ben Massey, will be leading seminar at PPC Live called No in-house marketing guru? No problem! – Marketing for smaller companies. We catch up with him to see what we should expect. 

 Ben-Massey-BPCA

No, we don’t just take an Ad out in the Yellow Pages now, you have to do more to get your logo, and more importantly your ‘value proposition’ seen.

Recognise your position

We’ll kick off with a clear line on what marketing is and what it isn’t. We’ll also look at what good marketing looks like. N.B. It’s not always the biggest or the noisiest, but the companies who recognise what they are good at, and what they are not… and deliver maximum income from minimum outlay.

Case studies are always the best way to illustrate ‘what good looks like’ in terms of marketing practice. So, some examples from associated industries will, I hope, give you food for thought. We’ll head into the audience (if there is time) to see what people see as their current position, and why.

No in-house marketing guru No problem! – Marketing for smaller companies

Tools for the job

Marketing impact is most notable in branding and communications; the visual representations and messages distributed from your company. It’s important you know what is out there, so we’ll take some time to review some of the tools across both online and offline formats. I want you to be sure you’re giving your sales colleagues or the sales ‘you’, enough ammunition to go out there and ‘bring home the bacon’.

This will also be a useful point to share the new BPCA web profile pages, and how member companies, can use them to your advantage for domestic and commercial. This will be the biggest shake up of the find a pest controller tool the Association has ever known, stay tuned.

Making time and saving time

Running a small business means you are everything. You are the technician, the HR representative, the surveyor and also, when you get chance, now the Marketing superstar. Marketing and Communications does not have to be a burden so ensuring a scalable solution is paramount.

Let’s look at how a small commitment, now and again, can allow you to get closer to your customers to make a big impact on that bottom line. Again, examples from the floor and other industries to show you what is possible, and frankly what is not.

Please note, this talk isn’t about you working harder. It’s about working smarter. Right?

About me

I have experience in leading the marketing function for membership, charitable and social enterprise organisations in the Construction, Sport and Leisure sectors, and most recently in the Higher Education sector. I have also run my own small company so can empathise with some of the challenges faced by smaller businesses. I joined BPCA in July 2016 and my role includes strategic marketing planning, member engagement strategy, brand strategy, digital marketing and communications planning.

I enjoy most sporting activities, particularly cycling and football. Unfortunately (for me), I am a big Aston Villa fan, and get to games when I’m not being chased around my garden by my young family. 


Professional pest control together. PPC Live is the sister show to PestEx, and is BPCA's exhibition and conference designed for UK pest control technicians, managers and company owners. This event will be held on Wednesday 14 March 2018 at the Three Counties Showground in Malvern, Worcestershire.

Register now

More about this talk

View all PPC Live seminars

Source: Online

Highlights View all news

26 August 2026

Latest news

SOFHT announced as first strategic partner for PestAware Summit 2027

British Pest Control Association (BPCA) has announced the Society of Food Hygiene and Technology (SOFHT) as the first strategic partner for PestAware Summit 2027.

Read more

30 July 2026

Latest news

BPCA seeks industry experience on working dogs

As greater public attention has fallen on hunting and the use of dogs, BPCA is asking pest professionals to share their experiences with using working dogs.

Read more

30 June 2026

Latest news

GET INVOLVED: Innovative block treatment - could you be part of the treatment phase?

Veritas Pest Consultancy are conducting a new and innovative project that is tackling a long-seated cockroach and bed bug infestation in a 22-story block of flats in Wolverhampton.

Read more
Latest View all news

15 September 2026

Latest news

National Pest Awards 2026 winners announced

The winners of the National Pest Awards, hosted by Pest magazine, were announced at a ceremony in London last week.

Read more

14 September 2026

Latest news

Rentokil crowned Pest Business of the Year at National Pest Awards 2026

Press release: Rentokil Pest Control has been named Pest Business of the Year at the 2026 NPAs, an event that celebrates the people and businesses driving excellence across the UK pest control industry. 

Read more

14 September 2026

Latest news

PestWorld 2026 – a global event for global delegates

A series of events designed specifically for the large number of international delegates are to be held at PestWorld 2026.

Read more