In this extended online training session, available exclusively to BPCA members, Paul Westgate of Veritas Pest Consultancy will guide you through how to build, review and deliver pest management specifications that meet the high standards expected by accredited clients. 

Using practical examples from real specifications, Paul will explain how to document the key components of a compliant service, from scope and risk assessments to site responsibilities, visit frequencies, and trend analysis. 

Where: Online via Zoom 
When: 1.00 – 3.00, Thursday 17 September 2026 
Who: BPCA members only 🔒 
Tickets: Free (limited spaces) 

BPCA Registered CPD Points: 1.5 
Basis Prompt points: TBC 

This session is part of the BPCA Keynote series: longer, interactive online training courses designed to give members deeper, practical knowledge than a standard webinar. 

In this member-only Keynote, we’ll cover: 

• What to include in a pest management specification – and why it matters 
• How to align your specification with food and pharma standards (BRCGS, SALSA, etc.) 
• Defining scope, responsibilities and contract duration clearly for both parties 
• Documenting service frequency, monitoring methods and risk-based inspections 
• Writing detailed sections on monitors, EFKs, treatments and callouts 
• Demonstrating competence, traceability and due diligence in documentation 
• Practical checklists to help you build or review your own client specifications. 
  
  

About the speaker 

Paul Westgate is the founder of Veritas Pest Consultancy and delivers many BPCA training courses and talks. 

With a background spanning food safety auditing, contract management and technical consultancy, Paul works with pest control companies, manufacturers and auditing bodies to improve compliance and service quality. 

A familiar face in BPCA’s PPC magazine and events, Paul specialises in bridging the gap between field delivery and documentation, helping technicians and managers produce contracts that are both practical and audit-ready. 

How to join 

You can access BPCA digital events on a smartphone, tablet, laptop or computer. Our digital events are hosted on Zoom. 

You will be sent a unique joining link once you register. 

Terms and conditions 

By booking this webinar, you are agreeing to the booking terms and conditions and our Privacy Policy. 

To watch this webinar, you must be employed by a BPCA member company. Non-members registering for the event will have their booking cancelled and will be unable to join the session. 

If you watch the webinar live and provide your CPD number, your CPD points will be added to your BPCA Registered or Basis Prompt account. However, it can take up to 48 hours for those points to appear. Thanks for your patience.