Description

Job Overview

If you are looking to work with a business that is truly different in it’s quality of service offering, it’s customer focus and it’s care for it’s employees then we think you’ve found it!

Harvey Environmental have an excellent reputation in the industry for quality and is highly regarded by our fast growing and high quality customers – many of whom are household names.

We now need additional high quality, customer and company focussed individuals to join our service team to enable us to deliver our quality consistently due to company growth and our anticipated growth (we have a grand plan – you should see it!)

Main duties

• Inspect customer premises and provide reports on levels of pest infestation to determine the most effective solution to eradicate the pests – these visits will be a mixture of planned maintenance and reactive/one off jobs.
• Record all visits to customers via our smartphone app (Service Tracker)
• Organise and undertake a programme of treatments using pesticides/non toxic methods to control pests
• Carry out routine maintenance to our range of washroom products
• Any other “ad hoc” duties as required by the needs of the business

Working hours are Monday to Friday, 08:30 hrs – 17:00 hrs, however flexibility to meet the needs of the business is essential and therefore overtime is sometimes required.

Essential criteria

• Full Clean Drivers Licence
• Good communication skills written and verbal - having a confident, robust and attractive personality that will sit well with our customers and our internal team alike
• Basic/good I.T skills – we use smartphone technology to record our daily work
• The ability to work effectively, independently and safely with minimal supervision
• To be methodical and systematic in your approach to work.
• Have excellent attention to detail
• Have previous experience within a Customer facing service role
• Good team player
• Must live in the Manchester/Merseyside area

Preferred criteria

• Pest control experience and qualifications (RSPH level 2/equivalent strongly favoured) - we can train you on the washroom equipment – don’t worry!
• Good at D.I.Y – the ability to carry out minor proofing works is important
• The ability to spot and actively seek additional sales opportunities and communicate these needs to the customer
• The ability/desire to do more - the company is growing and there will be opportunities for advancement for the right person

Benefits package:

• Competitive salary – we believe that if we look after people they look after the company – our remuneration offering is strong when measured against others in the same industries/areas
• Overtime available – including some weekends
• Bonus (non-contractual) payable 6 monthly – our current scheme rewards company turnover growth
• Introductory commission scheme for helping to bring additional income into the company
• Paid holiday allowance
• Pension – currently 3% of basic salary employer contribution per annum
• High quality training to allow career progression – we use our skills matrix to tailor training to your needs/the needs of the business
• Fully maintained company vehicle, fuel card and uniform