Feature articles

20 August 2021

A fond farewell to Stephanie

YOUR ASSOCIATION | PPC104 AUGUST 2021

After almost ten years of outstanding service, we said ‘farewell’ to our Finance Officer Stephanie Costopoulos at the end of July, who decided retirement was calling.

BPCA Finance Officer Stephanie Costopoulos retires

Despite being part of the ‘back-office’ of the Association, Stephanie had a high level of contact with members on the phone. We know we speak on their behalf when we say they have great respect for her approach and the supportive relationships she’s built with them.

Firm but fair, always ready to listen and happy to help anyone where she can, be that a member or colleague.

BPCA Operations Manager, Lorraine Norton, said, “In my time in finance, rarely have I come across a finance professional who has been so diligent. While that’s been the source of many a fond joke in the office from those submitting expense claims, the level of respect for Stephanie amongst the staff team is off the chart.

“The relationships she built with members while doing the tough task of credit control has been admired by all, and we wish her the happiest of times in her retirement.

“Looking forward, we’ve been overdue expanding our finance team as a growing Association and, with Stephanie’s help, we’ve been able to recruit two fantastic new team members in Emily and Rachael.”

Now that her time is her own, Stephanie’s planning a long holiday – when Covid permits – as well as spending time with friends in South Africa and meeting up with her daughter and family who live in Australia.

In between all that (no jealousy here!), she’s hoping to volunteer in the Arts sector, sharing with others the enjoyment she finds in paintings, museums and nature.

After a long career in finance, Stephanie says: “I’ve never had time for myself and to enjoy doing that sort of thing. Retirement will give me the space to do what I want, when I want – whatever that might be.”

Stephanie continues, “I’ve enjoyed working at BPCA with such a great team and have been very happy. I’ll especially miss the banter with the members and hearing how their businesses are doing.”

A huge presence in the Staff team, she will be sorely missed, but we all wish her the very best for retirement, which she thoroughly deserves.

And we promise to keep the radio down, Stephanie!

MEET YOUR NEW FINANCE TEAM

Check out our PPC104 profile on Emily and Rachael in our Meet the Staffers article.

Source: PPC104

Highlights View all news

30 July 2026

Latest news

BPCA seeks industry experience on working dogs

As greater public attention has fallen on hunting and the use of dogs, BPCA is asking pest professionals to share their experiences with using working dogs.

Read more

02 June 2026

Latest news

No Small Matter report: Professional pest management saves UK £1.9bn a year

An independent report commissioned by BPCA reveals the economic and social value of professional pest control in the UK.

Read more

25 March 2026

Latest news

A busy year – reflections from our Chief Executive

Rosina Robson reflects on her first year leading the organisation, from attending PPC Live incognito to overseeing a successful PestEx and strengthening BPCA’s voice across the sector.

Read more
Latest View all news

23 September 2026

Latest news

Support for students as report highlights infestation impacts

An online guide is being issued to students in a bid to help them avoid pest problems as they settle into accommodation at the start of the academic year.

Read more

23 September 2026

Latest news

Lancashire Bird Control wins gong at National Pest Awards 2026

Press release: BPCA member company Lancashire Bird Control took home the award for Sustainability Initiative of the Year at the National Pest Awards 2026.

Read more

23 September 2026

Latest news

Over half of English councils recommend BPCA members, research finds

BPCA research has found that UK councils regularly recommend BPCA members to their residents.

Read more