Feature articles

18 November 2021

BPCA publishes new Code of Conduct for 2022


BPCA has published an updated version of our Code of Conduct which will come into effect on 1 January 2022.

BPCA Code of Conduct new for 2022

The updated Code of Conduct is a single page of rules that all BPCA members and employees must follow as part of their membership criteria.

The 2022 version was created by the newly formed BPCA Professional Standards Committee, which consists of BPCA member company representatives.


BPCA Chief Exec, Ian Andrew said:

“Do you know what’s written in the current Code of Conduct?

“I doubt it!

“The Code of Conduct is one of the most crucial documents an association of professional companies can have, yet the previous version was a little long and not particularly memorable.

The Professional Standards Committee has worked very hard to distil the spirit of what it is to be a BPCA member into a single page document.

“We’d love to see you pop up a copy of the Code in your offices, vans or even your clients’ site folders”.


The Code contains four requirements that all BPCA members must follow:

  • Be professional
  • Promote the Association
  • Consider people and the environment
  • Act within the Codes of Best Practice.

The more eagle-eyed readers will see that the first letter of each line makes up B.P.C.A.

Hopefully, this will make it even easier to remember!


The Code ensures all members are committed to the highest professional standards and serves to reassure your clients they’re in safe hands when they choose a member.

Remember, if a member is found to have fallen short of the Code’s requirements, they will be thoroughly investigated in line with BPCA’s complaints procedure.


The Code of Conduct is ready to download now.

Download the Code

Alternatively, if you’d like printed copies of the Code, contact hello@bpca.org.uk (while stocks last). 


Highlights View all news

18 November 2021

Latest news

BPCA publishes new Code of Conduct for 2022

BPCA has published an updated version of our Code of Conduct which will come into effect on 1 January 2022.

Read more

02 November 2021

Latest news

BPCA releases Onboarding a pest technician framework and support

BPCA has developed a training framework for onboarding people new to the pest management sector working towards their Level 2 Award in Pest Management.

Read more

22 October 2021

Latest news

The improved BPCA member documents library is open

A collection of over 150 templates, documents and tools is now available to all BPCA members.

Read more
Latest View all news

07 December 2021

Latest news

Act fast on Red Spider Mites, urges trade body

British Pest Control Association is urging householders to seek professional help quickly if red spider mites invade their home.

Read more

02 December 2021

Latest news

Pest control company scoops award for work during Covid-19 pandemic

London Network for Pest Solutions (LNPS) is celebrating after winning the ‘Covid Response & Resilience’ award at this year’s Newham Business Awards.

Read more

30 November 2021

Latest news

Sri-Lankan based Exterminators Ltd named 'Great Place to Work'

BPCA Observer member, Exterminators Limited, is Asia’s first pest control business to be certified as a ‘Great Place to Work’.

Read more