PRESS RELEASE
BPCA member Cleankill Pest Control announced that in April 2021 its contract portfolio hit the £2 million mark and total turnover exceeded £3 million.
In March 2020 Cleankill staff were told that they could only attend emergency call outs under strict conditions. Meanwhile, BPCA lobbied the Government to ask for pest controllers to be considered as key workers.
To ensure sufficient funds to run the business and to bridge any bad debts, the directors secured a Covid-19 Business Interruption Loan.
Despite not being able to carry out routine calls, losing income and having to furlough half of its staff during the height of the pandemic, turnover has been maintained and is now at similar levels to pre-pandemic.
The secret, says Cleankill Managing Director Paul Bates, is being proactive rather than retreating and reducing spending.
“We looked at the pandemic in a similar way to the last recession. It was a question of burying our heads and holding fast or doing the exact opposite.
"So we took the decision to strengthen our sales team, increase training for technical staff and focus even more of brilliant customer service while increasing our advertising, marketing and PR activities - although all the exhibitions we had planned to attend were sadly cancelled.
“Making sure we communicated strong messages about our team being highly trained and the most highly qualified in the industry was incredibly important during this difficult time for all our customers and potential customers.”
During 2020 the Cleankill team continued with acquisitions by purchasing Totalcare Pest Control. Other achievements included:
In addition, Cleankill Pest Control was recognised in a recent global report published by Allied Market Report as one of the key players in the industry.
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Source: Cleankill press release