A lot of the time, surveys may be done in your head but. In some situations, it may be more appropriate (and professional) to record your survey findings so that you can encourage confidence in your customers.

In this webinar, Natalie will explore:

• Survey techniques
• Record keeping
• Best practise.

This online webinar is completely free and open to anyone on the BPCA Affiliate Scheme. If you are not currently on the BPCA Affiliate scheme you will be added free of charge (in accordance with our privacy policy)

Book now

CPD POINTS

• 1 BPCA Registered point
• 1 Basis Prompt.

SPEAKER

Natalie Bungay
Technical and Compliance Manager, British Pest Control Association

Natalie has 16 years of pest control experience. She has been a technician in the South East of England, supervisor/manager in a local authority and now provides technical and compliance support for BPCA members and BPCA customers.

TERMS AND CONDITIONS

By booking onto this webinar, you are agreeing to the booking terms and conditions and our Privacy Policy. Learners will be enrolled on the free BPCA Affiliate Scheme in order to get access to our online learning centre and CPD materials.