Foundation
On demand

Communication and Social Skills

This short online micro-learning course will help you become more confident and effective in the workplace by improving your communication skills.

This short course will teach pest management professionals communication skills when speaking, listening and writing.

This course is free for BPCA members.

BPCA Registered CPD points: 1
Basis Prompt CPD points: 1

Foundation

None

Online learning

35 minutes

None

Communication and Social Skills
Overview

This BPCA micro-learning course will take you approximately one hour to complete. 

Topics covered during the course include:

  • Preparing to communicate
  • Effective questioning
  • Using body language
  • Effective writing
  • Expressing yourself
  • Assertiveness
  • Presenting with confidence
  • Social media awareness.

Upon completing this online course, a BPCA certificate of completion will be available to print online.

Delivery

Online programme

This is an online, e-learning course that can be taken at any time. You can find out more about our online learning courses here.

System requirements

Desktop:
• Chrome
• Firefox
• Safari
• Edge
• Internet Explorer.

Mobile:
• MobileSafari
• Google Chrome.

For the best experience and optimum security, we recommend keeping your browser up to date

Note: Legacy browsers with known compatibility issues:
• Internet Explorer 10 and below
• Safari 7 and below.

Assessment

There is no assessment or prerequisites for this course.

Upon completing this online course, a BPCA certificate of completion will be available to print online.

Fees

The course fee will give you access to this course on our eLearning centre for six weeks.

  Including VAT Excluding VAT
BPCA Registered Free
Members Free
Non-members £30 £25

Cancellation Terms:

Online course cancellations will only be accepted on receipt of written instruction and are effective from the date received by the BPCA. Cancellations will not be given if online learning has been accessed.

• Less than 7 working days after purchase: No charge
• 7 working days or more after purchase: 100% of fee

Our learners said...

The programme was excellent. The great resources and excellent delivery by the tutors really put the fun back into learning for me. The tutors put everyone in the team at ease and built our confidence in what can sometimes be a daunting situation. There was fantastic teamwork and support from everyone involved.

April Pearson, Shetland Islands Council

The course was excellent and I thought the information provided throughout was first class.

David Stainton, Xeric Systems

An amazing learning experience which I feel fortunate to have taken part in. Such an intelligent and psychologically subtle way to be encouraged to absorb information.

Peter Antrobus, Hill Farm Pest Control

The course last week was excellent, and the tutor was very good. I look forward to receiving the results

John R Corsan , Wessex Agri

Thank you to all that helped me last week, you were fantastic and made a great team. In particular, I liked the training methods of the tutors. Now, to the exam!

Ian Boxall, self-employed

Why choose to train with the BPCA