Description
Are you an enthusiastic, committed and highly organised professional?
Do you have exceptional geography and pest control knowledge?
Do you have an analytical mindset and good problem-solving skills?
If you have answered yes to the questions above, read on...
Environ property services (company leader in service and maintenance), due to company expansion, has an exciting opportunity for a pest control service manager.
The duties include:
Management:
- Managing and monitoring on the field team so they adhere to strict schedules and procedures;
- Managing the office team so they provide a high level of customer service to ensure sales expectation is met for business growth;
- Possessing a motivating management style that fosters collaboration and innovation amongst all staff;
- Giving commitment to finding smart solutions to problems for both colleagues and clients and is comfortable devising and delivering training sessions.
Operations requirements:
- Checking dairy weeks ahead of time in order to ensure that the daily operations run smoothly;
- Ensuring service schedules are met;
- Time management and service delivery.
Customer focused goals:
- Dealing with customer complaints and ensuring customer satisfaction;
- Working closely with management to ensure that the image of the company and high standards are always maintained
The person: You?
We seek reliable and thorough individuals with outstanding leadership and supervisory skills, including confidence in making and implementing tough decisions.
Our pest control service manager must also have:
- Exceptional interpersonal skills and a positive and friendly attitude towards colleagues and clients;
- Previous demonstration of exceptional customer experience;
- Excellent communication skills, written, verbal and presentation skills;
- Excellent competency in management, problem-solving and change management;
- Excellent organisation and time management skills;
- Ability to adapt to a constantly changing environment;
- Excellent technical knowledge of the procedures of administering pest control services;
- Attention to detail and constant willingness to learn, support and grow with the business;
- Confidence with providing training to others.
Additional requirements for the role:
- A full driving license is mandatory;
- As a minimum you must hold BPCA/RSPH level 2 certificate in pest management and undergo a basic DBS check (formally CRB)
What We Offer
- Training and support, for career development;
- The opportunity to work in a supportive, friendly and dynamic environment;
- The opportunity to work in a rapidly growing organisation;
- Competitive Salary;
- Social Event
- The opportunity to work from our new, trendy and super comfortable HQ
Work hours: 8:00 to 17:00 Monday to Friday
Job Types: Full-time, Commission, Permanent
If you think you have what it takes and want to join our ever growing "family" team please apply now!