Latest News from BPCA

15 February 2021

VIDEO: Digital Forum 7 - Dealing with customer complaints

In this video, Philip Thomas from Which? Trusted Trader gives a Digital Forum presentation on customer service skills when dealing with pest control complaints.

The British Pest Control Association (BPCA) hosts these free events so everyone interested in pest management can learn, share and connect.

This video is intended for those working in the pest management sector.

Information correct at time of filming.

On BPCA Registered? Make sure you record your CPD points!

Source: Online