Sector

20 August 2021

A fond farewell to Stephanie

YOUR ASSOCIATION | PPC104 AUGUST 2021

After almost ten years of outstanding service, we said ‘farewell’ to our Finance Officer Stephanie Costopoulos at the end of July, who decided retirement was calling.

BPCA Finance Officer Stephanie Costopoulos retires

Despite being part of the ‘back-office’ of the Association, Stephanie had a high level of contact with members on the phone. We know we speak on their behalf when we say they have great respect for her approach and the supportive relationships she’s built with them.

Firm but fair, always ready to listen and happy to help anyone where she can, be that a member or colleague.

BPCA Operations Manager, Lorraine Norton, said, “In my time in finance, rarely have I come across a finance professional who has been so diligent. While that’s been the source of many a fond joke in the office from those submitting expense claims, the level of respect for Stephanie amongst the staff team is off the chart.

“The relationships she built with members while doing the tough task of credit control has been admired by all, and we wish her the happiest of times in her retirement.

“Looking forward, we’ve been overdue expanding our finance team as a growing Association and, with Stephanie’s help, we’ve been able to recruit two fantastic new team members in Emily and Rachael.”

Now that her time is her own, Stephanie’s planning a long holiday – when Covid permits – as well as spending time with friends in South Africa and meeting up with her daughter and family who live in Australia.

In between all that (no jealousy here!), she’s hoping to volunteer in the Arts sector, sharing with others the enjoyment she finds in paintings, museums and nature.

After a long career in finance, Stephanie says: “I’ve never had time for myself and to enjoy doing that sort of thing. Retirement will give me the space to do what I want, when I want – whatever that might be.”

Stephanie continues, “I’ve enjoyed working at BPCA with such a great team and have been very happy. I’ll especially miss the banter with the members and hearing how their businesses are doing.”

A huge presence in the Staff team, she will be sorely missed, but we all wish her the very best for retirement, which she thoroughly deserves.

And we promise to keep the radio down, Stephanie!

MEET YOUR NEW FINANCE TEAM

Check out our PPC104 profile on Emily and Rachael in our Meet the Staffers article.

Source: PPC104

Highlights View all news

15 December 2025

Latest news

BPCA wrapped 2025: a message to members from Rosina Robson

In this video, Rosina Robson, Chief Executive of the British Pest Control Association, reflects on a year of momentum, challenge and progress for the Association.

Read more

25 November 2025

Latest news

BPCA responds to Scottish Parliament’s Good Food Nation proposals

BPCA has been working to ensure professional pest management stays firmly on the radar of MSPs, following a call for views from the Rural Affairs and Islands Committee. 

Read more

01 September 2025

Latest news

Policy Watch: New rules on wages, contracts and vehicles explained

Rosina Robson, Chief Executive of the British Pest Control Association (BPCA), outlines key policy changes on the horizon that could affect pest management companies and technicians.

Read more
Latest View all news

15 December 2025

Latest news

Check for signs of uninvited guests ahead of Christmas

Experts at BPCA are urging householders to check for signs of pests around the home while getting ready for Christmas.

Read more

15 December 2025

Latest news

BPCA wrapped 2025: a message to members from Rosina Robson

In this video, Rosina Robson, Chief Executive of the British Pest Control Association, reflects on a year of momentum, challenge and progress for the Association.

Read more

15 December 2025

Latest news

BPCA joins the Alliance of Chemical Associations

British Pest Control Association has been voted into the Alliance of Chemical Associations, strengthening the Association’s voice on chemical regulation and public health policy.

Read more