Latest News from BPCA

28 June 2021

VIDEO: Essential customer service skills for pest professionals

Customer service relates to every single interaction or “touch point” with your customers.

In this video, Natalie Bungay explores the areas of your business that you need to think about when considering how you can deliver excellent service to your customers.

Information correct at the time of filming.

This video is designed for pest management technicians.

On BPCA Registered? Make sure you record your CPD points!

Source: Online

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17 February 2026

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BPCA launches WhatsApp noticeboard for members - BPCA Insider

BPCA has launched BPCA Insider, a new WhatsApp community noticeboard designed to give members and volunteers quick, direct updates from the Association.

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29 January 2026

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Have your say on the new Level 4 pest management qualification

The professional pest management industry is entering a key period of change. As standards rise, the need for a clear, credible and practical career pathway has never been more important.

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27 January 2026

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BPCA submits evidence on Decent Homes Standard (Northern Ireland)

BPCA is taking the fight against pests in rented properties to Northern Ireland, responding to proposals to update the Decent Homes Standard, which applies to social housing.

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23 February 2026

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EarthCare Products to offer free business resources at PestEx 2026

EarthCare Products will be giving away free practical business resources to visitors at PestEx 2026, available from Stand 70 throughout the event.

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23 February 2026

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PestScan to showcase new software features at PestEx 2026

Visitors can see how the latest updates are designed to reduce admin time, strengthen compliance, and provide clearer insight for both operators and clients.

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22 February 2026

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Merlin Environmental Returns to PestEx 2026

Press release: Merlin Environmental is delighted to return to PestEx 2026, the UK's premier pest management exhibition. Join us at Stand 80!

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