Latest News from BPCA

28 June 2021

VIDEO: Essential customer service skills for pest professionals

Customer service relates to every single interaction or “touch point” with your customers.

In this video, Natalie Bungay explores the areas of your business that you need to think about when considering how you can deliver excellent service to your customers.

Information correct at the time of filming.

This video is designed for pest management technicians.

On BPCA Registered? Make sure you record your CPD points!

Source: Online

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15 October 2026

Latest news

BPCA Chief Exec defends working dogs at Stormont

BPCA gave evidence at Stormont to make sure the draft Hunting with Dogs (Northern Ireland) Bill protects the use of working dogs in pest management.

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26 August 2026

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SOFHT announced as first strategic partner for PestAware Summit 2027

British Pest Control Association (BPCA) has announced the Society of Food Hygiene and Technology (SOFHT) as the first strategic partner for PestAware Summit 2027.

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30 July 2026

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BPCA seeks industry experience on working dogs

As greater public attention has fallen on hunting and the use of dogs, BPCA is asking pest professionals to share their experiences with using working dogs.

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23 October 2026

Latest news

BPCA member launches free bed bug awareness course for frontline housing and hospitality staff

London-based BPCA member ThermoPest has launched a free 40-minute online course for housing officers, caretakers, support workers, care staff and hotel housekeeping teams.

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23 October 2026

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Join fellow BPCA members for a clay shooting afternoon with BigChange

BPCA members are invited to join the BigChange team in Manchester on Friday 27 November for an afternoon of clays, connections and good company.

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22 October 2026

Latest news

CIEH partners with BPCA for PestAware Summit 2027

BPCA has announced the Chartered Institute of Environmental Health (CIEH) as strategic partner for the Public Health and Communities stream at PestAware Summit 2027.

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