Latest News from BPCA

28 June 2021

VIDEO: Essential customer service skills for pest professionals

Customer service relates to every single interaction or “touch point” with your customers.

In this video, Natalie Bungay explores the areas of your business that you need to think about when considering how you can deliver excellent service to your customers.

Information correct at the time of filming.

This video is designed for pest management technicians.

On BPCA Registered? Make sure you record your CPD points!

Source: Online

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Latest news

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Rosina Robson reflects on her first year leading the organisation, from attending PPC Live incognito to overseeing a successful PestEx and strengthening BPCA’s voice across the sector.

Read more

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Latest news

Levelled-up PestEx hosts thousands in London

PestEx played host to around 2,100 people and over 1,600 visitors between 18 and 19 March, for the UK’s biggest pest control event in the calendar year.

Read more