Latest News from BPCA

28 June 2021

VIDEO: Essential customer service skills for pest professionals

Customer service relates to every single interaction or “touch point” with your customers.

In this video, Natalie Bungay explores the areas of your business that you need to think about when considering how you can deliver excellent service to your customers.

Information correct at the time of filming.

This video is designed for pest management technicians.

On BPCA Registered? Make sure you record your CPD points!

Source: Online

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14 September 2021

Latest news

2021 National Pest Awards winners announced

BPCA members take home almost every prize at the National Pest Awards on 9 September 2021.

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23 August 2021

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Professional Pest Controller issue 104 (PPC104) out now

Professional pest controller magazine issue 104 is out now and available to read online for free.

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04 August 2021

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Five new document templates - perfect for client folders

BPCA has released five new pest management document templates which are now available for members to download.

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Latest View all news

16 September 2021

Latest news

HSE ventilation advice for returning office workers

Fresh air supply is key to a safe working environment, as pandemic continues, says Health and Safety Executive.

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16 September 2021

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New pest consultancy launched in UK

PestAcuity is a new independent pest control consultancy founded by well-known industry figure Grahame Turner.

Read more

14 September 2021

Latest news

2021 National Pest Awards winners announced

BPCA members take home almost every prize at the National Pest Awards on 9 September 2021.

Read more